Privacy Policy

At Doozy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our order protection services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and email address
• Order information (order number, items, shipping address)
• Payment information (processed securely through third-party providers)
• Communications you send to us

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our order protection services
• Process and manage claims
• Communicate with you about your orders and claims
• Improve our services and develop new features
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Merchants whose stores you purchase from (to fulfill claims)
• Service providers who assist in our operations
• Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and regular security assessments.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Claim-related data is typically retained for 3 years after the claim is resolved.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: